Privacy policy

Personal data processed by us

Phil Coucke processes personal data about you because you use our services and/or because you give it to us yourself. A summary of the personal data processed by us is set out below:

•    First name
•    Surname
•    E-mail address
•    Telephone number
•    Street,  house number, box number
•    Location data
•    Data on your behaviour when browsing between different websites (for example because this company is part of an advertising network)
•    IP address
•    Internet browser and device type

By entering their data on the contact form, users give permission to the application to use this data to answer requests for information, price queries or any other questions.

Detailed information on the processing of personal data

Personal data is collected for the following purpose and through use of the following services:


The services mentioned in this section allow the owner to study and analyse web traffic and may be used to map user behaviour.

Google AdWords conversion tracking (Google)

Google AdWords conversion tracking is an analytical service provided by Google, Inc., that links data from the Google AdWords advertising network to actions carried out on this website.

Personal data collected: data relating to cookies and use.

Processing location: US - Privacy Policy

Google Analytics (Google)

Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google uses the Data collected to monitor and research the use of this Application, to produce reports concerning its activities and to share these with other Google services.

Google may possibly use the collected data to contextualise and personalise the advertisements within its own advertising network.

Personal data collected: data relating to cookies and use.

Processing location: US - Privacy Policy - Opt Out

Remarketing and Behavioural Targeting

These services allow this website and its partners to inform, optimise and support their own advertising on the basis of prior use of this website by the user.

This activity is carried out through tracing usage data and through the use of cookies. This information is passed on to the partners managing the remarketing and behavioural targeting activities.

AdWords Remarketing (Google)

AdWords Remarketing is a Remarketing and Behavioural Targeting service provided by Google Inc., which links the activity of this website to the AdWords advertising network and the DoubleClick cookie.

Personal data collected: data relating to cookies and use.

Processing location: US - Privacy Policy - Opt Out

Special and/or sensitive personal data processed by us

Our website and/or service does not intend to collect data on visitors to the website who are younger than 16 years, unless they have the consent of their parents or guardian. We cannot, however, check whether a visitor is at least 16 years old. We therefore advise parents to be involved in their children's online activities, to prevent data about children being collected without parental permission. If you are convinced that we have collected personal data about a minor without such consent, please contact us at, and we will delete the information in question.

Why we need data

Phil Coucke processes your personal data for the following purposes:

•    To send our newsletter and/or advertising brochure
•    To call you by telephone if this is necessary in order to provide this service
•    To inform you about changes in products and services
•    To offer personalised services
•    Phil Coucke analyses your behaviour on the website in order to improve our website and adapt the products and services we provide in accordance with your preferences

How long and where we store data

Phil Coucke will not store your personal data for any longer than is strictly necessary for the purposes for which your data are collected. Our data storage period is five years.  The data is stored in Belgium.

Sharing with others

Phil Coucke only discloses data to others if this is necessary in order to perform our contract with you or to meet a legal obligation. Data are not shared outside the EU.

Mapping visits to the website

Phil Coucke uses functional, analytical and tracking cookies. A cookie is a small text file which is stored in the browser of your computer, tablet or smartphone the first time you visit this website. Phil Coucke uses cookies with purely technical functions. These ensure that the website works properly; for example they can remember your preferred settings and help us to ensure that the website works correctly. These also allow us to optimise our website. We also install cookies that record your browsing behaviour so that we can offer you tailored content and advertisements. You can refuse cookies by adjusting the settings on your internet browser so that it no longer stores cookies. You can also delete all information that has previously been stored via the settings on your browser. 

Accessing, correcting or erasing data

You have the right to access or correct your data or to erase it. You can submit a request for access, correction or erasure to To allow us to be certain that the request for access has come from you, please enclose a copy of your identity document with the request. Please black out your passport photograph and citizen service number (Dutch: BSN) from this copy. This is done to protect your privacy. Phil Coucke will respond to your request as soon as possible and at the latest within four weeks.


Phil Coucke takes data security seriously and takes appropriate measures to prevent any misuse, loss, unauthorised access, unwanted publication and unauthorised alteration of data. If you have the impression that your data is not secure or if there is evidence of misuse, please contact us at You can submit a complaint via the Privacy Commission.

This declaration may be altered without prior notice, in accordance with changes in the law. You should therefore check regularly to see if changes have been made and if so, what these changes are. Changes take effect as soon as notice is given on this website.